Returns and Refunds

Wallystoys.co.uk will refund the full cost of an unwanted product returned within 14 days of receipt so long as the returned product is unused and in resalable condition.

Send returns to the address in the Contact Details below.

Unless the returned product is faulty, wallystoys.co.uk will not refund the delivery charged for returning the product.

Wallytoys.co.uk will not make refunds for returning products that go missing unless verifiable proof of receipt is available.

Refunds are normally processed within 7 days of receipt.

Faulty Goods

If a product is received that is faulty or has been damaged in transit, please contact wallystoys.co.uk to arrange a full refund or replacement prior to returning the product.